As the healthcare industry is continually changing and becoming more complex, the required credentials for professionals that need to be in compliance are multiplying. It is mandatory for healthcare professionals and organizations to consistently keep all expiring credentials up to date and the current method of doing so continue to be an old, outdated process.
Credentials that need to be updated can be anything from licenses (nursing license), certifications (BLS); immunizations (Hepatitis B); background checks (criminal), or other documents in HR totally 10-25 credentials overall all expiring at different times throughout the year. Currently, the most common credential upkeep method is keeping credentials manually stored in file cabinets and the use of manual Excel spreadsheets to track expiration dates.
For a healthcare professional, depending on what credential fails an audit, they may only receive disciplinary action from the hospital board but in some worst case scenario’s, a healthcare professional won’t be able to practice again. Healthcare organizations have a lot more at stake. They risk losing their state license, federal license, and risk being able to get renewed by the Joint Commission or other auditing agencies. Auditors may be lenient about certain credentials if they are out of compliance, although there are certain licenses that are needed that, if not in compliance, companies will immediately get shut down for. It is common that if an expired credential is discovered during an audit, auditors will dig deeper and deeper and that is something no company wants. It is vital for healthcare industries to stay on top of all their employee credentials not just because of a failed audit but also because it is the right thing to do. More and more companies have been resorting to credentialing software to aide them with credential upkeep.
Many healthcare industries choose the software that Credential Agent offers to store their credentials. They understand they are at risk with their credentials not being as up to date as they should be and that their current process is antiquated. Credential Agent aids Healthcare industries by electronically storing credentials giving them a “peace of mind” that credentials are up to date while significantly reducing the amount of time/money being spent managing credentials. It also allows companies to do audits on themselves in seconds, giving a final report showing any expired or expiring credential.
Credential Agent is document managing software that is specifically designed to help organizations store and better manage employee, subcontractor and vendor credentials. The software is completely customizable with a sophisticated database that has more functionality than any other credential software out there. Credential Agent ultimately reduces the risk of having expired credentials resulting in a failed audit and allows users to complete the same tasks in a lot less time. The most popular features on Credential Agent are the ability to run two key reports, an expiring credential report in the next 30 days and an expired report. Those two reports are usually run by the
super user at the end of each month.The second most popular feature of Credential Agent is its ability to send out automatic, numerous e-mails to remind employees about their expiring credentials. Healthcare professionals and industries understand that they are at great risk, and Credential Agent assures companies that they are in compliance with regulations. Often, after seeing a demo of Credential Agent, professionals say that purchasing this software is a “no brainer.” By switching from current antiquated credentialing methods to Credential Agent’s software, it saves time, money and enables companies to get through audits stress-free.