December 28, 2010 @ 3:21 pm
posted by admin

We often speak to companies who feel that they wish their ERP system could be designed to store employee, vendor or supplier credentials. After further investigation these same companies find that creating fields in their ERP package to store credential expiration dates may seem easy but does little to increase the efficiency and accuracy of the credentialing process. Credential Agent takes a simple idea, take a large problem and break it down into smaller parts. A few examples of what Credential Agent does well is that it gives your employee, suppliers or vendors the ability to update their own information, sending out e-mail reminders when a credential will become due, allowing the super users to run unlimited possibilities of ad hoc reports, all while giving you infinite levels of security.  

Credential Agent has such an easy to use interface and workflow that many think that they can easily replicate it in their ERP software. What most people don’t realize is that Credential Agent has taken years to be developed, has cost over $1 million dollars in development costs, and has been refined after years of customer feedback.

It is estimated by functional and technical ERP programmers we have contacted that it would costs a company between $200,000 to $500,000 to customize most ERP packages in order to accomplish the same functionality as Credential Agent. In addition, it is believed the project would take 3 months to design and 6-12 months to program the software. According to one Lawson technical consultant, “this would not be a simple project”. There is also the fact that getting your IT departments attention, when there are so many IT projects going on, might take some time.

There is one other answer, even if an ERP program is designed to manage credentials like Credential Agent, you still need someone to supervise the whole process to ensure that documents are attached, uploaded, and quality checked.  If someone is doing this now for you internally, their time could probably be best spent on other important projects.

For this reason we believe that it makes complete business sense for companies to either purchase Credential Agent software or to outsource your credential management process to Credential Agent. The upkeep of credentials is our mission. We have been keeping credentials updated for years and you will have a team of people who will ensure that every employee, supplier or vendors’ credential will be up to date. All of this information will be kept in the Credential Agent software which you will have complete access to and we will keep you updated if there are any issues. We will be your compliance team that is completely dedicated to one mission; making sure all of your credentials are 100% compliant and up to date. 

At the end of the day everyone wishes that their ERP package could do everything they wanted so as to eliminate all other software, but it has been 25 years since ERP software was first introduced and organizations are using more software than ever.

Visit for more information on our product and services or to schedule a online demo.

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